Ultimate Photography
Wedding Portrait & Special Occasion Photographers
No Trading Information available.
DO NOT BOOK WITH ULTIMATE PHOTOGRAPHY
Me and my wife chose to go with Ultimate Photography for our wedding which was in november 2016. We were extremely dissapointed with the way your service panned out on the day of our wedding.
1. you sent the photographer to the wrong address which caused our entire days plan to be pushed back 1.5-2 hours. This in turn led to half our wedding photos being taken at night with no natural light. When we confronted you about the mistake you made excuses and blamed us for it.
2. We let you know that we will be doing our photos at Hyde Park more than two months in advance, yet the photographer you sent had NEVER before done photos at Hyde Park and was literally asking US where to go in Hyde park to take the photos ( not sure if srs?)
3. We had agreed that we would only be getting our photos edited and put onto a USB for us to collect. It took us MORE THAN 10 WEEKS for us to finally collect our photos on a USB from you as you kept avoiding our messages and completely blocking us out for more than two months.
AFTER ALL THIS, the photos I opened on my laptop were 'LAST MODIFIED' on the 26th November, the same day of my wedding. Hence I come to the understanding that no editing was done to our photos that you promised to do.
Overall, I am extremely dissapointed with the service me and my wife received from this company. EXTREMELY UNPROFFESIONAL service that was dishonest with shocking communication commitments that would not reply to several messages/calls.
I would definitely not recommend this company to anyone who is doing their wedding photos.
- Y.A.